Shop Open · Accepting Drop-Offs
2 to 5 day turnaround Free diagnostics 90-day warranty
(262) 220-7884
Residential IT · Whitewater, WI

Local tech help, actually local.

Computer repair, console repair, home networking, and smart home installation for Southern Wisconsin and the Chicago metro. Drop your device off at our shop on 4th Street, or book us to your house.

What we do
for homes.

Two kinds of work: drop-off repairs with fixed pricing, and in-home installs with custom scope. Pick the column that matches what you're after.

In-home install
02 / Install

On-site work for networking, smart home, and ongoing support. Walkthrough first, written quote second, clean install third.

// Not sure what's wrong?

Tell us the symptom. We'll point you to the right page.

Quick guide for the most common issues we see walk in the door. Click whatever matches and we'll take you to the service with pricing, turnaround, and what we fix.

You can actually walk in.

The shop is on 4th Street in downtown Whitewater. Drop off repairs, pick up parts, or just stop in to talk through a project. No appointment needed during shop hours.

Address
261 S 4th Street, Whitewater, WI 53190
Hours
Mon–Fri 9am–6pm · Sat 10am–2pm · Sun closed
Service area
S. Wisconsin · N. Illinois · Chicago metro

Questions people actually ask.

If yours isn't here, just call the shop and we'll tell you straight.

(262) 220-7884 →
Do I need an appointment to drop off a repair?
No appointment needed during shop hours. Walk in, we'll check you in, and you'll get a call or text within 24 hours with a free written diagnosis. For on-site home visits we do book ahead.
How long do most repairs take?
Most common PC, laptop, and console repairs are finished in 2 to 5 business days once we have the parts on hand. Complex board-level work can take longer. Rush service is available for an extra fee when you need it sooner.
Is diagnostics really free?
Yes, drop-off diagnostics are free. We give you a written quote with parts and labor broken out before any work starts. You only pay if you approve the repair. If you decide not to move forward, you pay nothing and pick up your device.
Do you come to my house?
For home networking, smart home installs, and residential IT support, yes. Repairs are drop-off or ship-in because we do the work at the bench with proper tools and parts. On-site service is $125 per hour with a one-hour minimum.
Do you work on Apple products?
We handle common Mac and MacBook issues including diagnostics, storage upgrades, and battery replacement on models where it's still serviceable. For newer MacBooks with soldered components, we'll tell you honestly when Apple Store is the better route.
What's your warranty?
Every repair is backed by a 90-day warranty on parts and labor. If the same issue comes back within that window, we fix it at no charge. Our install work carries a separate warranty outlined in each project scope.
Can I ship my device to you?
Yes. Ship to 261 S 4th Street, Whitewater, WI 53190. Include a note with your name, phone, and a short description of the issue. We'll confirm receipt and send the free diagnostic within two business days of arrival.
Service area

On-site work across Southern Wisconsin and the Chicago metro.

WhitewaterFort AtkinsonJeffersonLake MillsMadisonMilwaukeePewaukeeLake GenevaJanesvilleBeloitRockfordNorth Chicago

Still not sure? Just call.

Tell us what's going on. If we can't fix it, we'll tell you who can.